Terms and Conditions

Terms and Conditions

Last updated: 10/26/2026

1. Acceptance of Terms

By accessing and using TowPass, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our platform.

2. Service Description

TowPass is a digital manifest platform that enables tow truck operators to create, send, and obtain electronic authorization (signatures) for non-consensual tows from authorized parties such as property managers and security personnel. TowPass facilitates the creation and signature of tow manifests but does not perform towing services, employ drivers, or determine whether a vehicle may lawfully be towed.

3. Electronic Signatures

Signatures collected through TowPass are electronic signatures intended to serve as the authorizing party's consent to tow. TowPass records the signer's name, the date and time of signing, and the originating IP address for each signature. It is the towing company's responsibility to ensure the signer is authorized to approve the tow at the subject property.

4. Standing Authorizations

TowPass allows a towing company to save an authorizing party's signature as a standing authorization for a property so that future manifests may be pre-authorized without a new request. Standing authorizations may be revoked at any time by the authorizing party or the towing company. The towing company is responsible for confirming that a standing authorization remains valid.

5. User Accounts

Users must provide accurate information during registration and are responsible for maintaining the confidentiality of their account credentials. Account holders may delete their account at any time from the Settings screen.

6. Subscription Fees

TowPass is offered as a monthly subscription per towing company. Subscription fees are billed in advance. There are no per-manifest or per-signature fees.

7. Compliance with Law

Tow operators must comply with all applicable federal, state, county, and municipal towing regulations. TowPass does not guarantee that any manifest will satisfy a particular jurisdiction's legal requirements for a non-consensual tow.

8. Limitation of Liability

TowPass is not liable for damages arising from towing activities performed using manifests created on the platform. Our liability is limited to the fees paid to use the platform.

9. Dispute Resolution

Any disputes shall be resolved through binding arbitration in accordance with applicable law.