Privacy Policy

Privacy Policy

Last updated: 9/12/2026

1. Information We Collect

We collect personal information including name, email, phone number, location data, vehicle information, and payment details necessary to provide our services.

2. How We Use Your Information

Your information is used to facilitate roadside assistance requests, process payments, verify provider credentials, improve our services, and communicate with you.

3. Location Data

We collect and use GPS location data to match you with nearby providers and provide live tracking of service requests. You can disable location sharing in your device settings.

4. Data Security

We employ industry-standard encryption and security measures to protect your personal information. Payment processing is handled by certified PCI-compliant processors.

5. Data Sharing

We share necessary information with service providers to fulfill your requests. We do not sell your personal data to third parties.

6. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at privacy@towlinkusa.com to exercise your rights.