Last updated: 10/26/2026
We collect account information (name, email), property and contact details for authorizing parties (name, email, phone), vehicle information entered on manifests, and electronic signature data. Each signature record also stores the date, time, and originating IP address.
Your information is used to create and deliver tow manifests, obtain electronic authorizations, maintain standing authorizations, and improve our services. Authorizing party contact details are used solely to send the signing link for a manifest.
When an authorizing party signs a manifest, TowPass stores the signature image, the signer's name, and the signing timestamp and IP address. This data is retained as a record of authorization and may be shared with the requesting towing company.
We employ industry-standard encryption and security measures to protect your information. Manifest data is access-controlled so that only the creating towing company and platform administrators can view it.
We share manifest details with the authorizing party for the purpose of obtaining a signature, and with the requesting towing company. We do not sell personal data to third parties.
You may access, correct, or delete your personal information. Account holders can delete their account at any time from the Settings screen. Contact us at privacy@towpass.app to exercise your rights.